Frequently Asked Questions

A KPI system — a KPI management system, a KPI tracking system, or simply KPI governance — is an environment where metrics are calculated on one methodology, update automatically from company data, and are available to every level of management as reports and dashboards.

Calculating metrics by hand consumes analyst time and introduces the risk of error with every new report. KPI automation frees the team from that routine and guarantees that everyone is looking at the same numbers.

A dashboard refreshes automatically and removes the discrepancies between files kept by different departments. Instead of hunting for the current version of a spreadsheet, a manager opens one dashboard with trustworthy data.

Practically any metric that has a data source behind it: financial, operational, sales, production or customer service indicators. We define the list together with you during discovery.

Connections are made through ready-made connectors to common ERP and CRM systems. Data reaches the KPI system automatically, and if the company already runs Power BI, the dashboards integrate without losing existing work.

KPIs are measurable indicators of current performance, while OKRs are a method for setting ambitious goals with key results. The two are not mutually exclusive: OKRs often rest on the same data as a KPI system.