Service Background

Turnkey Business Process Automation

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Experience Overview

Transitioning from Manual Control to Structured Digital Processes

Unorganized data, task duplication, and complex reporting reduce team efficiency and complicate decision-making.
We help companies transition from manual management to systematic operations. We automate finances, procurement, document flow, budgeting, and HR processes. As a result, instead of dozens of Excel files and endless correspondence, you get a unified, transparent system with real-time data.

Business benefits:

- Fewer errors and delays
- Faster decision-making
- Clear process visibility at any stage
- Team time spent on development, not routine tasks

Technologies

Technologies we work with

JavaScript
Vue.js
PHP
Java
API
MySQL
Power BI
Machine Learning
Symfony
RabbitMQ
GraphQL
Salesforce

Our Approach

How we work: implementation stages

We don't just install a system, we implement a working solution tailored specifically to your business.

We start with a free consultation
where we help you choose the optimal system and implementation format.

Discovery Phase

We analyze business and processes, formulate implementation goals, identify bottlenecks, model key scenarios, and select the appropriate platform.

Implementation of typical functionality

We configure the system according to business logic, create technical specifications, add necessary functionality, train the team, and provide support during the initial weeks of operation.

Maintenance and adaptation

We maintain continuous system oversight: monitoring stability, supporting users, and adapting functionality to accommodate changes in your processes.

Development and scaling

Once the foundation is stable, we focus on development: creating new modules, expanding integrations, adding reporting capabilities, automation, mobile applications, and more.

Portfolio of successful solutions

Deep Analytics for Planeta Kino: Marketing, Customers, Cross-Sales

Deep Analytics for Planeta Kino: Marketing, Customers, Cross-Sales

Planeta Kino is a modern Ukrainian cinema chain...

Business Intelligence (BI)
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Servier Case: How Data Became a Strategic Asset Through a Complete Reporting System Upgrade

Servier Case: How Data Became a Strategic Asset Through a Complete Reporting System Upgrade

When we start working with world-class companies, we...

Business Intelligence (BI)
View more
Personalized Recommendation System for Planeta Kino: boosting conversions with relevant content

Personalized Recommendation System for Planeta Kino: boosting conversions with relevant content

Planeta Kino is a brand that speaks to...

Web application
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Case study: Skarbnytsia, a company with over 400 branches, transitioned from a legacy system to a scalable data ecosystem.

Case study: Skarbnytsia, a company with over 400 branches, transitioned from a legacy system to a scalable data ecosystem.

Skarbnytsia is the largest network of pawnshops in...

Business Intelligence (BI)
View more
Mobile self-registration stand for Planeta Kino: a digital alternative to questionnaires and plastic cards

Mobile self-registration stand for Planeta Kino: a digital alternative to questionnaires and plastic cards

Planeta Kino has long gone beyond the classic...

Web application UI/UX Design
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Scalable external ticket sales system: API solution for Planeta Kino

Scalable external ticket sales system: API solution for Planeta Kino

Planeta Kino is a brand that builds a...

Custom Software Development Web development
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Contact Background

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Looking for a reliable technical partner? We are ready to join your project at any stage – from idea to launch.

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Senator Business Center, 32/2 Knyaziv Ostrozkykh St. Kyiv, Ukraine, 01010

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FAQ About Process Automation

What is BPA?

It refers to the automation of repeatable operational workflows using software-driven logic, approvals, and defined rules. This replaces email-based coordination and spreadsheets with structured execution inside a single system.

Which processes should be automated first?

Start with repetitive workflows involving multiple participants and approvals. Document handling, internal requests, approval chains, and reporting usually deliver the fastest results.

Do processes need to change before automation?

Yes. Automating inefficient workflows only amplifies existing problems. Process optimization and clear responsibility definition must come first.

How do you ensure integration with existing systems?

Integration is planned from the start. ERP, CRM, and other platforms are connected through APIs to enable real-time data exchange and consistency.

How long does implementation take?

Timelines depend on workflow complexity and the number of integrations. Projects begin with discovery and process mapping, followed by phased implementation based on a clear roadmap.

Business Process Automation That Makes Work Predictable

Modern companies struggle when daily operations depend on emails, spreadsheets, and manual follow-ups. Work slows down, data gets lost, and responsibility becomes unclear.

Structured automation introduces order into daily operations. Instead of manual coordination, teams rely on automated processes with clear rules, timelines, and ownership. This approach reduces chaos and makes execution predictable.

We begin by analyzing workflows, identifying inefficiencies, and preparing processes before any automation is introduced. In complex environments, we design business process automation software that supports stable execution and long-term control.

What Automation Solves for Modern Businesses

As organizations scale, operational complexity increases. Approval chains slow down, information becomes fragmented, and visibility is lost.

BPA enables repeatable workflows with minimal manual involvement. It connects task routing, approvals, and document handling into a single structured environment. This approach is commonly used to eliminate delays, reduce data-entry errors, clarify ownership, and improve transparency across operations.

Unlike basic task automation, this methodology starts with process optimization and clearly defined logic before technology is applied.

How BPA Software Supports Operational Processes

Business process automation must reflect how teams actually work. Systems are designed around roles, responsibilities, and decision paths to ensure consistency as operations grow.

Delivered capabilities typically include workflow automation for approvals, task automation for recurring activities, automated reporting, ERP integration, CRM integration, API integration, cloud automation, and real-time monitoring. Together, these elements eliminate manual work, minimize errors, and improve operational efficiency without adding unnecessary complexity.

Our Business Process Automation Solutions

The focus is always on complete workflows rather than isolated features. Each engagement starts with discovery and process mapping to identify bottlenecks before implementation begins.

Common application areas include finance approval chains, internal document flow, procurement requests, and HR operational workflows. Automation connects operational data with analytics, improving transparency, control, and scalability across departments.

Why Companies Choose IWIS for Automation Projects

Our goal as a business process automation company in every project – is to understand what exactly needs to be automated, what bottlenecks are holding the business back, and how to translate those needs into a technical solution that actually works.

We handle the full cycle: from analysis, architecture, and development to testing, implementation, and ongoing support, without losing context along the way. We build project teams based on the task: from MVPs for quick hypothesis testing to complex integrations with CRM, ERP, financial systems, loyalty platforms, or internal portals. We automate both the front-end and back-end: client-facing services, document workflows, finance, HR, analytics.

In our projects, we have:

  • built internal accounting portals for finance teams in creative industries;
  • developed KPI systems and personal dashboards for thousands of retail employees;
  • replaced external ticketing platforms with custom e-commerce solutions integrated with loyalty systems;
  • designed data infrastructure and predictive models for managing customer portfolios;
  • automated HR workflows, onboarding, and process training for teams with tens of thousands of employees.

And much more. We don’t force tasks into existing frameworks, we tailor solutions to actual business needs. Our system architecture is always designed with scalability in mind: ready for new modules, growing teams, new regions, or product lines. The result isn’t just a system that runs – it’s a process that can be controlled and evolved.

We work in transparent cycles, with regular updates and fast feedback loops. Clients stay informed about progress, can shift priorities as needed, and make decisions based on real data. After launch, we provide documentation, train internal teams, and stay on board for support – when and where it’s needed.

ROI of Automation

End-to-end business automation is not just a way to reduce workload for teams, it’s a strategic investment that directly impacts a company’s profitability.

According to industry research, automation reduces business costs by an average of 20-35% by eliminating manual tasks, speeding up processes, and minimizing errors.
Data shows that automated workflows run 30-50% faster than traditional ones. More than 59% of companies report a positive ROI from automation in under 12 months, and 73% of IT leaders say it has increased operational efficiency by over 50%.

On average, automation projects pay for themselves within 6 to 18 months, with some cases delivering ROI of 200% or more in the first year.

Over time, business automation becomes a foundation for sustainable growth rather than just an operational upgrade.