Case study: Skarbnytsia: transforming HR management into a transparent and motivational KPI system

Personal web accounts and daily goal monitoring: raising company efficiency to a higher level

• We managed to unite hundreds of points of sale and thousands of staff under a single digital control system.

• Our approach:

  First, we conducted a detailed analysis of management challenges. As an effective solution, we proposed creating a hierarchical KPI model. It reflects the actual structure of the company. The basis is a cascading system of indicators. In it, the results of line staff will form comprehensive KPIs for managers and executives.

  Each specialist understands their goals and sees their own progress in their personal web account. Here, they can track their performance indicators on a daily basis, receive feedback, and observe how their results affect the overall success. The case was implemented using a flexible T&M methodology, which allowed us to make changes quickly after each iteration.

• Work results:

  While working on this case, our team managed to build a transparent and effective employee management system. Skarbnytsia network specialists can now easily set their goals, and management receives effective analytics and control tools.

  Strengths of the project:
  

• • all specialists receive important information simultaneously;
• • management dynamically tracks progress in real time;
• • well-established, reasoned feedback;
• • increased staff motivation and engagement;
• • optimised planning and performance monitoring processes within the network.

• Within the scope of the order, we were able to help the company take a new step in its digital transformation.