{"id":4255,"date":"2025-11-30T07:08:06","date_gmt":"2025-11-30T07:08:06","guid":{"rendered":"https:\/\/iwis.io\/?post_type=portfolio&#038;p=4255"},"modified":"2026-02-17T18:37:23","modified_gmt":"2026-02-17T18:37:23","slug":"planeten-kino","status":"publish","type":"portfolio","link":"https:\/\/iwis.io\/en\/results\/planeten-kino\/","title":{"rendered":"Mobile ticket scanner: hands-free solution for Planeta Kino"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"portfolio_category":[78],"portfolio_tag":[93],"class_list":["post-4255","portfolio","type-portfolio","status-publish","hentry","portfolio_category-mobile-applications","portfolio_tag-web-application"],"acf":{"portfolio_project_image":4258,"portfolio_project_description":"Today, Planeta Kino is an innovative cinema chain with IMAX, 4DX, and RE\u2019LUX formats, over one million digital users, and a team continuously exploring new ways to engage audiences.\r\n","portfolio_project_tags":[93],"portfolio_project_url":"","portfolio_categories":[78],"portfolio_featured_project":false,"portfolio_about_label":"About the project","portfolio_about_title":"No scanners in hands and no turnstiles: a new format for ticket control","portfolio_about_description":"Today, Planeta Kino is an innovative cinema chain with IMAX, 4DX, and RE\u2019LUX formats, over a million digital users, and a team that is constantly testing new ways to interact with its audience. Online ticket sales, electronic admission without paper tickets, a mobile app, and a streaming platform\u2014all these solutions were developed in response to one simple question: how can we make the viewing experience even easier, faster, and more enjoyable? ","portfolio_about_problem_title":"The client's problem","problem_item_text_default":"<span style=\"font-weight: 400;\">Every day, cinema ticket inspectors have to check hundreds of tickets quickly and without errors. However, the existing methods\u2014turnstiles or handheld scanners\u2014do not provide the necessary mobility. At Planeta Kino, they wanted to completely free up the staff's hands and speed up the verification process. <\/span>\r\n\r\n<b>Key challenges:<\/b>","portfolio_about_problem_items":[{"portfolio_about_problem_item_text":"ensure that controllers have complete freedom of movement while working;"},{"portfolio_about_problem_item_text":"use a compact and lightweight device that does not restrict movement;"},{"portfolio_about_problem_item_text":"provide instant access to all ticket information;"},{"portfolio_about_problem_item_text":"ensure stable operation even during peak loads;"}],"problem_item_text_default_second":"<span style=\"font-weight: 400;\">We needed to find a non-standard approach to ticket scanning that would not only reduce the workload on staff, but also improve the audience experience before the start of the session.<\/span>","portfolio_about_problem_image":4258,"portfolio_details_label":"Project details:","portfolio_details_title":"Key facts about the project","portfolio_details_cards":[{"portfolio_details_card_type":"text","portfolio_details_card_title":"4 months","portfolio_details_card_image":null,"portfolio_details_card_text":"Project duration"},{"portfolio_details_card_type":"text","portfolio_details_card_title":"Small","portfolio_details_card_image":null,"portfolio_details_card_text":"Project size:"},{"portfolio_details_card_type":"image","portfolio_details_card_title":"","portfolio_details_card_image":3541,"portfolio_details_card_text":"Project complexity"},{"portfolio_details_card_type":"text","portfolio_details_card_title":"Completed","portfolio_details_card_image":null,"portfolio_details_card_text":"Project status:"}],"portfolio_team_label":"Our Team:","portfolio_team_members":[{"portfolio_team_member_text":"Project Manager"},{"portfolio_team_member_text":"Business Analyst"},{"portfolio_team_member_text":"Android Developer"},{"portfolio_team_member_text":"QA Engineer"},{"portfolio_team_member_text":"DevOps Engineer"}],"portfolio_solution_items":[{"media_type":"image","gif_image":null,"static_image":4256,"solution_label":" Case information","solution_title":"How we solved the problem of scanning tickets at the cinema with an emphasis on speed and freedom of movement","solution_points":[{"point_text":"<span style=\"font-weight: 400;\">We offered a non-standard solution at the intersection of mobile technologies and logistics experience.<\/span>","point_has_bullet":false},{"point_text":"<b>Our approach:<\/b>","point_has_bullet":false},{"point_text":"<span style=\"font-weight: 400;\">To find the optimal solution, we held a series of sessions with the Planeta Kino team. One of our business analysts suggested adapting an approach that had previously worked in logistics projects: a Bluetooth finger scanner and a smartphone on the forearm. This completely freed up the controllers' hands. The next step was to develop a software solution. The main challenge was the unstable performance of the SDK from the Chinese equipment supplier, which added about two weeks to the overall process. But this problem was also solved. As a result, the client received a hands-free scanner with complete information about the ticket, viewer data, and session occupancy. <\/span>\r\n\r\n&nbsp;","point_has_bullet":false}],"button_text":"","button_url":""},{"media_type":"image","gif_image":null,"static_image":4257,"solution_label":"","solution_title":"Work results:","solution_points":[{"point_text":"<span style=\"font-weight: 400;\">The project addressed several issues at once: it simplified staff work, improved entry control, and increased overall service speed.<\/span>","point_has_bullet":false},{"point_text":"<b>Our client received:<\/b>","point_has_bullet":false},{"point_text":"<span style=\"font-weight: 400;\">A complete hands-free solution for ticket control;<\/span>","point_has_bullet":true},{"point_text":"<span style=\"font-weight: 400;\">Easy-to-use kit: finger scanner and smartphone on the forearm;<\/span>","point_has_bullet":true},{"point_text":"<span style=\"font-weight: 400;\">mobile application for scanning and instant access to data;<\/span>","point_has_bullet":true},{"point_text":"<span style=\"font-weight: 400;\">stable system operation even during peak hours;<\/span>","point_has_bullet":true},{"point_text":"<span style=\"font-weight: 400;\">integration with the cinema's internal systems.<\/span>","point_has_bullet":true},{"point_text":"<span style=\"font-weight: 400;\">The solution has proven its effectiveness in real-world conditions and has significantly simplified the daily work of controllers.<\/span>","point_has_bullet":false}],"button_text":"","button_url":""}],"portfolio_results_slider_type":"desktop","portfolio_results_mobile_images":null,"portfolio_results_desktop_images":null,"portfolio_show_feedback_button":true,"portfolio_feedback_preview_image":"","portfolio_feedback_video_url":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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