{"id":1125,"date":"2025-09-18T06:18:38","date_gmt":"2025-09-18T06:18:38","guid":{"rendered":"https:\/\/iwis.io\/portfolio\/development-and-support-of-the-good-wine-mobile-application\/"},"modified":"2026-02-17T18:40:12","modified_gmt":"2026-02-17T18:40:12","slug":"planeta-kino-mobile-application","status":"publish","type":"portfolio","link":"https:\/\/iwis.io\/en\/results\/planeta-kino-mobile-application\/","title":{"rendered":"Planeta Kino Goes Mobile: Enhanced App for Viewer Convenience"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"portfolio_category":[104,75,78,122],"portfolio_tag":[105,106,107,93],"class_list":["post-1125","portfolio","type-portfolio","status-publish","hentry","portfolio_category-custom-software-development","portfolio_category-e-commerce","portfolio_category-mobile-applications","portfolio_category-ui-ux-design","portfolio_tag-custom-software-development","portfolio_tag-e-commerce","portfolio_tag-ui-ux-design","portfolio_tag-web-application"],"acf":{"portfolio_project_image":2078,"portfolio_project_description":"Planeta Kino is not just about theaters, but a universe of modern technologies.","portfolio_project_tags":[105,106,93,107],"portfolio_project_url":"","portfolio_categories":[104,78,75,122],"portfolio_featured_project":true,"portfolio_about_label":"About the project","portfolio_about_title":"Mobile Application that Opened a New Era of Customer Interaction","portfolio_about_description":"Planeta Kino is not just about theaters, but a universe of modern technologies. \r\nThe network was the first in Ukraine to launch its own mobile application and loyalty program for 1 million users. \r\nIMAX, 4DX, RE'LUX formats, comfortable service, and focus on innovation make Planeta Kino the brightest player in its industry.","portfolio_about_problem_title":"Client Challenges and Needs:","problem_item_text_default":"Planeta Kino's mobile apps are a key communication channel with its million-strong audience. They were meant to become the core of the customer experience: from viewing showtimes to receiving cashback on loyalty cards.\r\n\r\nHowever, app maintenance and development began to stall. Legacy code, technical issues, unstable performance, and complex interactions with the previous contractor - all of this affected the speed of changes, service quality, and user experience.\r\n\r\nOur tasks were to:","portfolio_about_problem_items":[{"portfolio_about_problem_item_text":"stabilize app performance and eliminate technical bottlenecks"},{"portfolio_about_problem_item_text":"improve performance and user experience"},{"portfolio_about_problem_item_text":"develop functionality according to business goals and roadmap"},{"portfolio_about_problem_item_text":"implement key features: direct Apple Pay integration, online ticket refunds, etc."},{"portfolio_about_problem_item_text":"organize systematic technical support and transparent communication"}],"problem_item_text_default_second":"","portfolio_about_problem_image":2078,"portfolio_details_label":"Project details","portfolio_details_title":"Key facts about the project","portfolio_details_cards":[{"portfolio_details_card_type":"text","portfolio_details_card_title":"60 months","portfolio_details_card_image":null,"portfolio_details_card_text":"Project duration"},{"portfolio_details_card_type":"text","portfolio_details_card_title":"Large","portfolio_details_card_image":null,"portfolio_details_card_text":"Project size:"},{"portfolio_details_card_type":"image","portfolio_details_card_title":"","portfolio_details_card_image":5492,"portfolio_details_card_text":"Project complexity"},{"portfolio_details_card_type":"text","portfolio_details_card_title":"Completed","portfolio_details_card_image":null,"portfolio_details_card_text":"Project status:"}],"portfolio_team_label":"Our team:","portfolio_team_members":[{"portfolio_team_member_text":"Project Manager"},{"portfolio_team_member_text":"Business Analyst"},{"portfolio_team_member_text":"2 Android Developers"},{"portfolio_team_member_text":"2 iOS Developers"},{"portfolio_team_member_text":"2 QA Engineers"},{"portfolio_team_member_text":"DevOps Engineer"}],"portfolio_solution_items":[{"media_type":"gif","gif_image":5494,"static_image":2011,"solution_label":"How we solved the client's problem","solution_title":"Updated Planeta Kino mobile apps are now faster, more convenient, and more technologically advanced","solution_points":[{"point_text":"We succeeded in providing personalized interaction with a million customers, implementing innovative functionality, and after-hours support.","point_has_bullet":false},{"point_text":"Our approach: We started with a deep analysis of the application code. We formed a set of tasks to stabilize the applications. Next, we implemented new functionality. Together with the client's team, we developed a product development roadmap. Our focus was on stability, efficiency, and improving user interaction.","point_has_bullet":false}],"button_text":"","button_url":""},{"media_type":"image","gif_image":1188,"static_image":3502,"solution_label":"How we solved the client's problem","solution_title":"Work results:","solution_points":[{"point_text":"We transformed the mobile apps into a powerful customer tool - convenient, fast, and functional:","point_has_bullet":false},{"point_text":"Direct Apple Pay integration: one of the first such implementations in Ukraine.","point_has_bullet":true},{"point_text":"Online ticket refunds with automatic payment returns. This significantly reduced the load on the contact center.","point_has_bullet":true},{"point_text":"Personalized promo codes and discounts: increasing loyalty and repeat purchases.","point_has_bullet":true},{"point_text":"After-hours support: organized response to requests during evening hours and weekends.","point_has_bullet":true}],"button_text":"View website","button_url":""}],"portfolio_results_slider_type":"mobile","portfolio_results_mobile_images":[{"portfolio_results_mobile_image":2006},{"portfolio_results_mobile_image":2007},{"portfolio_results_mobile_image":2009},{"portfolio_results_mobile_image":2008},{"portfolio_results_mobile_image":2010},{"portfolio_results_mobile_image":2006},{"portfolio_results_mobile_image":2009},{"portfolio_results_mobile_image":2008}],"portfolio_results_desktop_images":null,"portfolio_show_feedback_button":true,"portfolio_feedback_preview_image":"","portfolio_feedback_video_url":"https:\/\/www.youtube.com\/watch?v=Jc7MmBifeKw&embeds_referring_euri=https%3A%2F%2Fiwis.io%2F"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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